PayPal dispute

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PayPal dispute
Tweet Topic Started: Mar 16 2014, 05:02 PM (335 Views)
Option33	Mar 16 2014, 05:02 PM Post #1
Established Member Posts: 91 Group: Established Members Member #1,331 Joined: March 9, 2013	]hey guys got a bit of a problem I sold my previous iphone 4 and was listed as for parts not working the phone was working perfect except for lower part of touch screen wasn't responding.when he recieved the phone he got back to me and said that the phone was damaged internally and couldn't be repaired I replied to him saying that the phone was working perfect and that how do I know that he didn't break it also he was aware that phone was listed as for parts not working. well he filed a dispute and wants his money back what do I do and what are my chances of winning this I looked up on google and they say that PayPal are bias the seller



DeeMoney	Mar 16 2014, 05:09 PM Post #2
Outback Adventurer Posts: 6,734 Group: Admin Member #658 Joined: November 10, 2011	Not sure mate. I know PayPal will usually go with the buyer 99% of the time. If you've listed as damaged and that's his reason for a refund then I think you might be right. But in saying that PayPal usually find a way to screw the seller. Hope it sticks mate, I've bought stuff before then read the description after. I didn't whine about it though I made a mistake and had to live with it. I think he should be doing the same
	Nintendo Network ID - DeeMoney19 PSN Network ID - hallxx81xx Xbox Live Gamertag - DeeMoney 2K19


Option33	Mar 17 2014, 01:57 AM Post #3
Established Member Posts: 91 Group: Established Members Member #1,331 Joined: March 9, 2013	sorry I meant to say bias the buyer yeah dude iv have done the same. it's not even about the money I'm more concern about my feedback and reputation I pride in my 100% positive now it's 98.6 will it ever go back to 100% I don't go on eBay to rip people off I expect 100% when I buy and give the same when I sell.



DeeMoney	Mar 17 2014, 04:21 PM Post #4
Outback Adventurer Posts: 6,734 Group: Admin Member #658 Joined: November 10, 2011	There will always be idiots in the world mate. Hopefully you can get it sorted. You may have to eat the negative feedback, but it can be revised if the buyer agrees, otherwise just note your response to his feedback with what actually happened. If I see people with negative feedback I usually check it out and mostly they would have written something to rebut the negative they have received. Good luck mate
	Nintendo Network ID - DeeMoney19 PSN Network ID - hallxx81xx Xbox Live Gamertag - DeeMoney 2K19


Cabanon	Mar 17 2014, 04:57 PM Post #5
Elite Posts: 4,585 Group: Legendary Member #505 Joined: May 8, 2011	if it's listed as part and not working. he shouldnt get his money back. however, paypal are scumbags, they piss off sellers alot lately and you have to fight like crap to get your money back. call them and prove your points. I once lost a case when I said my games were once soaked and smelled water a bit from a guys who filed a claim about the same reason and I lost, total nonsense.



Norcal	Mar 17 2014, 08:26 PM Post #6
Posts: 805 Group: Senior Members Member #771 Joined: February 25, 2012	If the phone was listed as parts or not working then the buyer should have no expectation that the phone would be functional. In theory PayPal\eBay should side with you because the items condition accurately described the item, but then again PayPal is one of the worst money sucking corporations with absolutely no regard for decency or fairness. They tend to do whatever will be most financially beneficial to them, so I wouldn't hope for too much. Just try to fight the dispute and see how it goes.



Option33	Mar 18 2014, 03:44 PM Post #7
Established Member Posts: 91 Group: Established Members Member #1,331 Joined: March 9, 2013	thanks guys info most apreciated. and yes dude you are right about PayPal . I got an email yesterday saying that he has to send the phones back and when I confirm that I have recieved them the way I sent them.and they give him his money back



i8ablueskittle	Mar 18 2014, 09:17 PM Post #8
and it tasted good... Posts: 609 Group: Senior Members Member #820 Joined: April 22, 2012	Sounds like 90% of the idiots I deal with on eBay. Just be honest with eBay and they should help you out
	Forever searching for 1080 Snowboarding and 1080 Avalanche items. Love N64 Prototypes and Unreleased games. PM me or email me at i8ablueskittle@gmail.com


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